Leena Basrur
Leena BasrurCMD
An industry stalwart, over the last 25 years Leena has been associated with over 80 relationship programs for companies like Jet Airways, Nestlé, Idea Cellular, BPCL, Unilever and ICICI Bank and many others across financial services, telecom, hospitality, CPG, healthcare and retail industries.

Leena is a PG in Statistics from Mumbai University. She has been a Jury Member at Cannes Direct and at the Loyalty Summit 2017. Leena became the Managing Director of DIREM Mumbai in 2005 and oversaw its transition into Direxions in 2007. Today it is India’s largest, most successful and most experienced loyalty and Customer engagement agency.

She is also Vice Chairman of the InterDirect Network with agency members from over 33 countries across the globe.

Kaustubh (Kas) Nabar
Kaustubh (Kas) NabarDirector Technology, Analytics and Digital
Kas heads analytics and oversees the technology and immersive interactive assets that stimulate human interactions.

He has worked in marquee banks like Citibank, Barclays and HSBC and brings to bear his extensive experience of product management, corporate strategy, operations and technology.

He enables our clients to truly understand their customers, and connect with them in highly relevant ways. He is a mechanical engineer from Mumbai university and is an alumnus of the Indian Institute of Management, Bangalore.