Leena is a PG in Statistics from Mumbai University. She has been a Jury Member at Cannes Direct and at the Loyalty Summit 2017. Leena became the Managing Director of DIREM Mumbai in 2005 and oversaw its transition into Direxions in 2007. Today it is India’s largest, most successful and most experienced loyalty and Customer engagement agency.
She is also Vice Chairman of the InterDirect Network with agency members from over 33 countries across the globe.
He has worked in marquee banks like Citibank, Barclays and HSBC and brings to bear his extensive experience of product management, corporate strategy, operations and technology.
He enables our clients to truly understand their customers, and connect with them in highly relevant ways. He is a mechanical engineer from Mumbai university and is an alumnus of the Indian Institute of Management, Bangalore.
He has been featured in the Experts’ section of The Loyalty Guide for the last 10 years. His articles have been published worldwide in diverse magazines like CEO Refresher, DM Review, Information management, The Wise Marketer, The Smart Manager, Business standard. He is also a most welcomed speaker at Loyalty and marketing conferences in South Asia and India.
Chetan is an ardent follower of the Art of Living and is a jovial and energetic personality.